Guest Guidelines & Welcome Note
Dear Guest,
Thank you for choosing Survey 53 for your upcoming Stay/Event. We are delighted to welcome you to our four-acre boutique nature villa in Devanahalli, a place we have built with great care, and one we hope will give you peaceful mornings, memorable evenings and time well spent with the people who matter most.
The guidelines below exist for one simple reason: to protect the privacy, safety and serenity that make Survey 53 special for you, and for every guest who follows. Please take a few minutes to read through them before you arrive.
1.Arrival & Departure
- For Stays : Check-in: [2:00 PM] | Check-out: [11:00 AM]. Early check-in or late check-out is subject to availability and prior confirmation. Day outing and other events checkin and checkout will be decided while booking based on requirement.
- All adult guests must carry a valid government-issued photo ID (Aadhaar, Passport or Driving Licence). Foreign nationals must present a valid passport and visa.
- Please share your expected arrival time with our team a day in advance so we can have everything ready for you.
- 50% of the booking amount will be paid during Booking. And the Balance 50% will be paid before checking in to the property. We strictly follow this and there are no exceptions on this. We request you to abide by these rules to avoid inconvenience and follow up calls from our Team for payments. The keys to the property will be provided once the full payment is done.
- We will collect a refundable security deposit between 10k-50k depending on the type of booking.. Amount will be only deducted if there are any damages done in the property. If there are no damages then the full amount will be refunded back during checkout.
2. Guests & Visitors
- Overnight occupancy must match the guest count confirmed at booking, up to a maximum of 18 guests.
- Day visitors are welcome only with prior approval and may attract additional charges. Please consult our sales team.
- For events, the agreed guest count is final, please inform us in advance of any changes as the price can vary.
3. Pool & Outdoor Safety
- The swimming pool and kids’ pool are unsupervised — there is no lifeguard on duty. Swimming is at your own risk.
- Children must be accompanied by an adult at all times near the pools, water bodies, and open areas of the property.
- It’s a nature space and its dark away from the Villa. Please avoid wandering around & away from the villa late at night.
- Avoid going to areas which is perceived as dangerous. If you do that will be at your own risk and management will not be responsible for any mishaps or serious injuries or even death.
- Pool hours: [7:00 AM – 7:00 PM]. Please keep glassware away from the pool area.
- Kindly shower before entering the pool, and avoid swimming after consumption of alcohol.
- Please use clothing which are suitable in Pool. Any coloured cotton or regular clothing is not allowed.
- Do not carry weapons of any sort. It is strictly prohibited.
- Any form of Violence is prohibited in the property.
4. Music & Quiet Hours
- We are surrounded by nature and neighbouring properties. Outdoor music must comply with local noise regulations and be lowered after [10:00 PM] for Events.
- Music at a considerate volume inside Villa or Bar Lounge.
5. Smoking, Alcohol & Substances
- Smoking is not permitted inside bedrooms or any enclosed indoor spaces. Designated outdoor areas are available.
- Alcohol may be enjoyed responsibly by guests of legal drinking age, in compliance with Karnataka excise regulations.
- Illegal substances of any kind are strictly prohibited. Substances considered illegal under law/police/or governing authorities are strictly prohibited. This is covered by our Zero Tolerance Policy, and any violations may end the stay immediately. Ex : Any form of Narcotics, Vapes, E-Cigarettes and Hookahs are banned and carries serious offense.
6. Caring for the Villa & Its Nature
- Please treat the villa, furnishings and gardens as you would your own home. Any damage will be assessed and charged.
- Survey 53 is home to abundant birdlife and the occasional visiting peacock, please enjoy them from a distance, and do not feed, chase or disturb any wildlife.
- Please stay on paths and lawns; avoid picking plants or disturbing the landscaping.
- Help us conserve like you would at your own home. Kindly switch off Air-Conditioner when leaving your room.
7. Food, Catering & Bonfires
- Breakfast is included with your stay. Outside food and personal caterers are welcome.
- Caterers for events must use the designated commercial event kitchen and coordinate with our team.
- The villa kitchen (refrigerator, microwave, four-burner stove) is available for basic cooking and reheating. Any Cooking for more than 4 people must be done in the designated Kitchen Area in the property and not the Kitchen inside the Villa.
- Bonfires and BBQ setups are available on request and may be used only in designated areas, arranged through our team.
8. Parking & Vehicles
- Parking is available for approximately 50 cars. Please Park only in designated areas.
- Vehicles are parked at the owner’s risk.
9. Pets
- Pets are welcome however they are not allowed around the Swimming pool area
- Not allowed inside Villa or any enclosed spaces
- They would need to be strictly outdoors only.
- Has to be monitored all the time as it’s a large property.
10. Safety & Emergencies
- Our caretaker/property manager is available on-site or on call throughout your stay.
- First-aid supplies are available at location. Always keep emergencies numbers ready. (Ex: Police and Ambulance).
- In case of any emergency, please contact our property manager or care taker immediately for assistance.
11. Your Responsibility as Primary Guest
The primary guest is responsible for the conduct of all members of their group and any vendors they engage. Management reserves the right to end a stay or event, without refund, in the case of serious violations of these guidelines or our Zero Tolerance Policy. We hope we never need to and with your help, we never will. Thank you for your understanding on this.
12. Your Agreement to follow the Guest Guideline at Survey 53
We would request you to sign the guest guidelines during booking or before the time of check-in. That would mean you have read our guest guidelines and you agree to adhere by it.
